Terms & Conditions

Client Agreement – Terms & Conditions of Trade (Victoria)

These Terms & Conditions apply to all works carried out by Inspired Electrical Contracting (“we”, “us”, “our”) for the Client (“you”, “your”). By requesting a quote, accepting a quote, instructing us to proceed, or allowing works to be carried out, you agree to these Terms & Conditions.

1. Scope of Works

We will supply electrical services and associated works as requested. Unless expressly stated in writing as a fixed-price quote, all works are supplied on a time and materials basis.

Any estimate is an estimate only and may change due to site conditions, access, variations, compliance requirements, or matters outside our control.

2. Time & Materials

You acknowledge that time and materials charges may include (where applicable):

  • labour time on site and job-related tasks

  • travel time and re-attendance reasonably required for the job

  • fault-finding/investigation time

  • time required to meet safety and compliance obligations

  • materials, consumables, fixings, and equipment supplied/used

Materials may include a reasonable margin to cover sourcing, handling, warranty support, and administration.

3. Variations and Additional Works

Electrical works can require changes due to hidden conditions, existing wiring issues, compliance requirements, or requests made on site.

You agree that variations may be approved by:

  • written instruction (email/SMS), or

  • verbal instruction, or

  • requesting us to proceed on site, or

  • allowing works to continue after being informed of the change.

Variations and additional works are chargeable on a time and materials basis unless otherwise agreed in writing.

4. Access, Delays, and Other Trades

You must provide safe and reasonable access to the site and work areas at the agreed times.

We are not responsible for delays, rework, damage, or additional costs caused by:

  • other trades/third parties

  • restricted access or areas not ready

  • builder scheduling/site management

  • changes to walls/ceilings/finishes after rough-in

  • defective, unsafe, or non-compliant work by others.

Any additional time and materials incurred may be charged.

5. Existing Installations and Safety

We are not responsible for the condition or compliance of existing electrical installations or previous work completed by others.

If we identify unsafe or non-compliant conditions, we may make the installation safe and recommend rectification. Any such work is chargeable unless otherwise agreed.

6. Testing, Commissioning, and Certification

Testing, commissioning, and certification (where applicable) form part of completing works.

If the project is delayed, altered, or completed by others, or access is not provided to finalise commissioning, you acknowledge that commissioning/certification by us may not be possible and responsibility for completion and compliance may transfer to the party completing the works.

7. Invoicing and Payment

Unless otherwise agreed in writing:

  • invoices may be issued progressively, at milestones, or upon completion

  • payment is due on or before the due date shown on the invoice.

8. Disputed Invoices

Any invoice dispute must be submitted in writing within 5 business days of the invoice date, identifying the specific item(s) in dispute and the reason.

You must pay the undisputed portion of the invoice by the due date.

9. Late Payment, Suspension, and Debt Recovery

If payment is not received by the due date:

  • we may suspend works and communications until the account is brought up to date

  • any discounted or adjusted pricing may be withdrawn and charges may revert to standard rates, less any applicable materials refunds (if relevant)

  • the outstanding balance may be referred to a debt collection agency or legal representative for recovery.

You may be liable for reasonable recovery costs (including collection agency fees and legal costs) as permitted by law.

10. Ownership of Materials

All materials supplied remain our property until all amounts owing are paid in full.

11. Cancellations / Termination

If you cancel the works or advise our services are no longer required:

  • we are entitled to invoice for works completed to date, including time, materials, and reasonable associated costs

  • supplier restocking/return/cancellation fees (if applicable) may be charged where we incur them.

12. Warranties

We provide workmanship warranties in accordance with applicable law. Manufacturer warranties apply to supplied equipment/materials subject to their terms.

Warranty may be affected where works are modified, repaired, or interfered with by others.

13. Limitation of Liability

To the extent permitted by law, we are not liable for indirect or consequential loss (including delays, loss of profit, or third-party costs).

Where liability cannot be excluded, our liability is limited (at our option) to re-supplying the services or paying the cost of having the services supplied again.

14. Privacy and Records

We may communicate with you via phone, SMS, or email regarding scheduling, approvals, variations, and invoicing. We may keep job records (including photos and communications) for administration, compliance, and dispute resolution.

15. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia.